Privacy Policy

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

• Email address
• First name and last name
• Payment information
• Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Photos and Images

Our Service includes AI-powered features such as Virtual Try-On, Model Swap, Product-to-Model, and image editing tools. When you use these features, you may upload photos and images. Here is how we handle them:

• Uploaded photos are transmitted to our secure servers (hosted on AWS) solely for the purpose of AI processing. They are not used for training AI models.
• Generated results (try-on images, edited images, etc.) are stored on our secure servers (AWS S3) and associated with your account so you can access them in your gallery.
• Original uploads used for one-time processing (e.g., garment photos for try-on) are automatically deleted within 24 hours after processing is complete.
• AI Model faces — if you create a custom AI model from your photo, the generated face data is stored for as long as you keep the model in your account. You can delete it at any time.
• No biometric identifiers are extracted or stored. We do not generate face templates, FaceIDs, or hashes that could be used to recognize you across services. Face detection is used only for compositional purposes (e.g., aligning a model swap or face replacement) and is not retained beyond the processing window.

Face Data and Third-Party AI Processors

MODERA uses several AI features that send your uploaded images — including images that contain a face — to specialised third-party AI providers for processing. Before you use any feature that handles a face image (Model Swap, Face Swap, Product-to-Model with face reference, AI Stylist photo upload, custom Model creation), the app shows an explicit consent dialog that names the destination processor and describes how long the data is retained. You can decline; the feature will not run without consent.

What we send and to whom:

• Google Vertex AI (Virtual Try-On, Gemini) — receives the model image and garment image for try-on synthesis. Google processes the images solely to fulfil our request and does not retain them for training under our enterprise terms (Google Cloud AI Data Processing Addendum).
• Replicate (Model Swap, Face Swap, Product-to-Model) — receives the source and reference images. Replicate retains inputs only as long as needed to return the result.
• AWS Bedrock (image editing — background removal, enhancement, repaint) — receives the image to edit. AWS does not store, log, or use customer content from Bedrock to train its models.
• Cloudinary (some image transformations) — receives the image for transformation. Inputs are deleted after transformation.

None of these processors receive your name, email, payment information, or any account identifier together with the image. We do not sell or share face data, and we do not allow processors to use face data for any purpose other than fulfilling your specific generation request.

Retention: The face image and any intermediate face data sent to a third-party processor are deleted within 24 hours of processing. Generated outputs (e.g., a model-swap result) are stored in your gallery on AWS S3 until you delete them or delete your account.

Withdrawing consent: You can revoke face-data consent at any time in Profile → Privacy. After revocation, the consent prompt re-appears the next time you use a face feature.